Terms of service

TERMS OF SERVICE

Last updated: 28 September 2026

Welcome to Elecuno. These Terms of Service apply to your use of our website and purchases made through elecuno.com.

1. About Elecuno

Our online store operates under the name Elecuno.

Address:
2 Rothwell Lane
Oulton
LS26 8HN
United Kingdom

Email: contact@elecuno.com

2. Products

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.

Product images may vary slightly depending on your device or screen settings.

3. Prices

Prices are displayed on our website in the currency shown at checkout.

Any applicable delivery charges will be displayed before you complete your purchase.

4. Orders

When you place an order, you are submitting a request to purchase the selected products.

You will normally receive an order confirmation by email.

We reserve the right to cancel an order in circumstances including:

  • The product being unavailable
  • A genuine pricing or listing error
  • Suspected fraudulent activity
  • An inability to fulfil the order

If an order is cancelled after payment has been taken, the amount paid will be refunded.

5. Payment

Payment must be completed using one of the payment methods available at checkout.

Payments may be processed securely by third-party payment providers.

6. Delivery

Delivery information and applicable shipping charges will be provided during checkout or in our Shipping Policy.

Estimated delivery times may vary depending on the destination and circumstances outside our reasonable control.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Return and Refund Policy.

Nothing in these Terms limits your statutory consumer rights.

8. Faulty Products

If a product is faulty, defective, not as described, or otherwise fails to meet applicable legal requirements, your statutory consumer rights remain unaffected.

9. Website Use

You agree not to:

  • Use our website for unlawful purposes
  • Attempt to gain unauthorised access to our systems
  • Interfere with the operation of our website
  • Upload or distribute malicious software
  • Copy or misuse our website content without permission

10. Intellectual Property

The Elecuno name, logo, website design, text, images, graphics and other content are owned by or licensed to Elecuno unless otherwise stated.

You may not reproduce or commercially exploit our content without permission.

11. Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable UK law.

12. Changes to These Terms

We may update these Terms from time to time. The latest version published on our website will apply to future use of the website and future orders.

13. Governing Law

These Terms are governed by the laws of England and Wales, unless applicable law requires otherwise.

14. Contact

Elecuno
2 Rothwell Lane
Oulton
LS26 8HN
United Kingdom

Email: contact@elecuno.com